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Public Service Excellence in the 21st Century
Author: Alikhan Zh Baimenov Category: Politics Publisher: Springer Singapore Publication Date: 2019 Language: English Link to Publisher

This book combines academic wisdom and practitioners’ insights to critically examine the challenges faced by civil service systems in the modern era. Moreover, the book evaluates what types of civil servants are needed to tackle critical issues such as rapidly ageing populations, increased urbanisation, environmental degradation, swift technological advancement, and globalisation of the market place in the social and economic realm of the 21st century.